passenger processing Tag

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LONDON, UK - MARCH 28, 2015: People waiting for arrivals in Heathrow airport Terminal 5
Using design cues for better passenger flow at airport terminals

The increasing number of passenger movements in global aviation continues to strain many airports’ terminal capacity for processing passenger flows efficiently. Additional self-service capabilities can help. However, unlike programmable machines, passengers are unpredictable. Self-service solutions can only work with the support of environmental cues that...