Efficiency

Fooling ourselves with digital transformation?

The term digital transformation gets tossed around a lot in the aviation industry these days. Digital is apparently the new normal. And the term is often applied to ‘plug-and-play’ tools from IT providers as a sales ploy, regardless of whether it is true. The idea...

Global aviation growth calls for a more collaborative culture

As countries and economies continue to develop, demand for air travel shows no signs of stopping. The relentless demand and the strain it puts on airport and airspace capacity is pushing the global aviation industry out of its conservative – and relatively uncollaborative –  comfort...

Delay management: calculating late passengers into the system

A major source of unpredictability in air traffic management is passengers, specifically in the boarding process. Some experts estimate that 75% to 80% of delayed flights are due to passengers boarding late or not at all. The difficulty here is that those passengers are also...

APOC: Is virtual as good as physical?

To70 recently attended an Airport Operations Centre (APOC) workshop organized by Airports Council International (ACI) Europe and the SESAR Joint Undertaking (SJU). The workshop delivered interesting insights into the coordinating role of APOC and the challenges involved. The discussions also made it clear Europe’s airports...

The Trouble With Extended Arrival Management: Pop-Up Flights

The current horizon of air traffic arrival management (AMAN) systems is relatively low for allowing aircraft to absorb delays in an efficient way. The extended arrival management (E-AMAN) concept aims to improve that by extending the horizon. However, this increases the number of flights that...

Implementing A-CDM: More than just technology

Airport CDM (A-CDM) can improve the overall efficiency of airport operations, but if the scope of the implementation is too narrow and focused only on technology, its benefits can fall flat. To get the much-needed support from everyone involved in the process, it is crucial...

The three keys to successful self-service

There is more to airport passenger self-service innovation than just technology. Successful technological innovation includes people and infrastructure in the design process. When technology is implemented to simply replace manual processes and cut costs, the broader impact on both the passenger and the organisation is...

Milan Malpensa under changeable weather conditions
How to use uncertainty to make better plans

If there’s one thing that’s certain in aviation, it’s uncertainty. What time will that plane arrive? What’s the weather forecast? Is runway capacity enough or will we have to stack? But uncertainty in aviation planning doesn’t have to be a limitation. Dealing with it can help...

Self-connect; a new way of connecting flights?

Many travellers might associate the process of transferring flights with alliances like SkyTeam, Oneworld or Star Alliance and major hub-airport like Amsterdam Schiphol, London Heathrow or Paris Charles de Gaulle. Would you ever think of low-cost carriers and transfer? True low-cost carriers no longer exist; Ryanair...